InstantOffice

Reputation & Retention

Generate more reviews and keep good customers coming back.

$149/monthNo setup fee

Available after signup. Billed separately from your InstantOffice plan. Cancel anytime.

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What it does for your business

Ask happy customers for reviews after completed work, and catch customers who've gone quiet before you lose them. InstantOffice identifies qualifying customers, requests reviews without over-asking, and surfaces inactive customers for a personal re-engagement.

Requests reviews after paid invoices, completed jobs, or won opportunities
Suppresses duplicate review requests so you never over-ask
Detects inactive customers based on configurable inactivity window
Plans retention outreach honoring DND and opt-outs
Shows review requests sent and customers eligible for reactivation

Who it's for

Businesses that grow on reviews and repeat customers.

Relationship to your base plan

Your base plan includes basic customer retention. Reputation & Retention adds review generation plus structured inactive-customer reactivation.

Add it to your plan

Works with either the Monthly or Annual InstantOffice plan. Available after signup · Billed separately · Cancel anytime.

Optional Enhancements

Add capabilities when your business needs them.

24/7 Call Answering

$299/monthNo setup fee

Never miss a customer call, day or night.

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Cancel anytime

Sales Follow-Up & Proposal Recovery

$199/monthNo setup fee

Keep leads and open proposals from going cold.

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Cancel anytime

Collections & A/R Recovery

$149/monthNo setup fee

Follow up automatically on overdue invoices and balances.

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Cancel anytime

Reputation & Retention

$149/monthNo setup fee

Generate more reviews and keep good customers coming back.

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Cancel anytime

Advanced Operations

$249/monthNo setup fee

Catch operational problems before they become bigger problems.

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Multi-Location

$299/monthNo setup fee

Manage multiple locations from one operating view.

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Advanced Office Manager

$249/monthNo setup fee

More proactive oversight, prioritization, and business follow-through.

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Cancel anytime